Plugin URA - Autoatendimento (D)

Relatório: Plugin URA - Autoatendimento (D)

Descrição: Este relatório fornece informações gerais sobre o Plugin URA - Autoatendimento (D). Ele inclui dados sobre chamadas iniciadas, identificação de fonte, se a chamada foi abortada ou não, entre outras informações relevantes.

Informações Gerais

Módulo: service/v1

Versão: 1.0

Autor: I9corp

E-mail de Suporte: support@i9corp.com.br

Endpoint para Gerar o Relatório

Para gerar este relatório, você pode enviar uma solicitação POST para o endpoint abaixo. Certifique-se de incluir os filtros de data de início e data de fim como parâmetros.

Endpoint:

{{HOST}}/service/v1/report/addon-rtp-0006

Parâmetros da Solicitação

{
    "filters": [
        {
            "field": "dateStart",
            "selectedValue": "YYYY-MM-DD HH:mm:ss"
        },
        {
            "field": "dateEnd",
            "selectedValue": "YYYY-MM-DD HH:mm:ss"
        }
    ],
    "format": "json"
}

Resposta do Relatório

O relatório será retornado no formato JSON, contendo as seguintes informações:

{
    "page": 1,
    "iTotalRecords": 1,
    "iTotalDisplayRecords": 1,
    "aaData": {
        "general": [
            {
                "linked_id": "1672859261.9",
                "started_at": "YYYY-MM-DD HH:mm:ss",
                "source": "Número de Fonte",
                "aborted": "Sim/Não"
            }
        ]
    }
}

Propriedades da Resposta

As propriedades a seguir são retornadas no formato JSON:

Propriedade	Descrição	Tipo
`linked_id`	ID vinculado à chamada	String
`started_at`	Data e hora de início da chamada	String
`source`	Número de fonte da chamada	String
`aborted`	Indica se a chamada foi abortada ("Sim" ou "Não")	String

Lembre-se de substituir {{HOST}} pela URL real do host do seu serviço. Além disso, insira as datas de início e fim corretas como parâmetros.

Requisição

Parâmetros Header

PreAuthorization

string

requerido

Exemplo:

Bearer {{access_token}}

Parâmetros Bodyapplication/json

filters

array [object {2}]

requerido

field

string

requerido

selectedValue

string

requerido

format

string

requerido

Exemplo

{
  "filters": [
    {
      "field": "dateStart",
      "selectedValue": "2023-01-01 00:00:00"
    },
    {
      "field": "dateEnd",
      "selectedValue": "2024-02-07 23:59:59"
    }
  ],
  "format": "json"
}

Exemplos de Requisição

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

Respostas

🟢200Plugin URA - Autoatendimento (D)

application/json

Body

page

integer

requerido

iTotalRecords

integer

requerido

iTotalDisplayRecords

integer

requerido

aaData

object

requerido

general

array [object {9}]

requerido

Exemplo

{
  "page": 1,
  "iTotalRecords": 1,
  "iTotalDisplayRecords": 1,
  "aaData": {
    "general": [
      {
        "linked_id": "1672859261.9",
        "started_at": "2023-01-04 16:07:43-03",
        "source": "5519974145001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1672859488.10",
        "started_at": "2023-01-04 16:11:30-03",
        "source": "5519974145001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1672859722.11",
        "started_at": "2023-01-04 16:15:23-03",
        "source": "5519974145001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1672861706.14",
        "started_at": "2023-01-04 16:48:27-03",
        "source": "5519974145001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1672931629.15",
        "started_at": "2023-01-05 12:13:52-03",
        "source": "5519974145001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1676300684.2",
        "started_at": "2023-02-13 12:04:46-03",
        "source": "5519974145001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1676301176.3",
        "started_at": "2023-02-13 12:12:57-03",
        "source": "5519974145001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1676301253.4",
        "started_at": "2023-02-13 12:14:15-03",
        "source": "5519974145001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1680966380.0",
        "started_at": "2023-04-08 12:06:21-03",
        "source": "2002",
        "aborted": "Sim"
      },
      {
        "linked_id": "1682718645.0",
        "started_at": "2023-04-28 18:50:46-03",
        "source": "2002",
        "aborted": "Sim"
      },
      {
        "linked_id": "1682718675.1",
        "started_at": "2023-04-28 18:51:16-03",
        "source": "2002",
        "aborted": "Sim"
      },
      {
        "linked_id": "1682718713.2",
        "started_at": "2023-04-28 18:51:53-03",
        "source": "2002",
        "aborted": "Sim"
      },
      {
        "linked_id": "1683167213.0",
        "started_at": "2023-05-03 23:26:55-03",
        "source": "2002",
        "aborted": "Sim"
      },
      {
        "linked_id": "1683167434.1",
        "started_at": "2023-05-03 23:30:35-03",
        "source": "2002",
        "aborted": "Sim"
      },
      {
        "linked_id": "1683377042.916",
        "started_at": "2023-05-06 09:44:04-03",
        "source": "2002",
        "aborted": "Sim"
      },
      {
        "linked_id": "1683562544.917",
        "started_at": "2023-05-08 13:15:45-03",
        "source": "2002",
        "aborted": "Sim"
      },
      {
        "linked_id": "1683562677.0",
        "started_at": "2023-05-08 13:17:58-03",
        "source": "2002",
        "aborted": "Sim"
      },
      {
        "linked_id": "1683565577.1",
        "started_at": "2023-05-08 14:06:19-03",
        "source": "5519974145001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1688662318.6",
        "started_at": "2023-07-06 13:51:59-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1688662541.7",
        "started_at": "2023-07-06 13:55:42-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1688662694.8",
        "started_at": "2023-07-06 13:58:15-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1688662793.9",
        "started_at": "2023-07-06 13:59:54-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1688662861.10",
        "started_at": "2023-07-06 14:01:03-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1688663038.11",
        "started_at": "2023-07-06 14:03:59-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1688663115.12",
        "started_at": "2023-07-06 14:05:16-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1688663231.13",
        "started_at": "2023-07-06 14:07:12-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1688663591.14",
        "started_at": "2023-07-06 14:13:11-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1688663679.15",
        "started_at": "2023-07-06 14:14:40-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1688663777.16",
        "started_at": "2023-07-06 14:16:17-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1688663820.17",
        "started_at": "2023-07-06 14:17:01-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1688663882.18",
        "started_at": "2023-07-06 14:18:03-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1690835636.66",
        "started_at": "2023-07-31 17:33:57-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1690835932.67",
        "started_at": "2023-07-31 17:38:53-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1690836046.68",
        "started_at": "2023-07-31 17:40:47-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "123456789.2000",
        "started_at": "2023-07-31 19:52:25-03",
        "source": "5538991714633",
        "aborted": "Sim"
      },
      {
        "linked_id": "1692284406.0",
        "started_at": "2023-08-17 12:00:07-03",
        "source": "2002",
        "aborted": "Sim"
      },
      {
        "linked_id": "1692284473.1",
        "started_at": "2023-08-17 12:01:14-03",
        "source": "2002",
        "aborted": "Sim"
      },
      {
        "linked_id": "1692391601.2",
        "started_at": "2023-08-18 17:46:42-03",
        "source": "2002",
        "aborted": "Sim"
      },
      {
        "linked_id": "1692391736.3",
        "started_at": "2023-08-18 17:48:57-03",
        "source": "2002",
        "aborted": "Sim"
      },
      {
        "linked_id": "1692974641.10",
        "started_at": "2023-08-25 11:44:04-03",
        "source": "5519974145001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1693841781.78",
        "started_at": "2023-09-04 12:36:23-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1693860315.79",
        "started_at": "2023-09-04 17:45:16-03",
        "source": "2001",
        "aborted": "Sim"
      },
      {
        "linked_id": "1698696195.0",
        "started_at": "2023-10-30 17:03:16-03",
        "source": "2002",
        "document": "69305188320",
        "aborted": "Nao",
        "found_at": "2023-10-30 17:04:10-03",
        "forward": "50009"
      },
      {
        "linked_id": "1698762396.1",
        "started_at": "2023-10-31 11:26:37-03",
        "source": "2002",
        "document": "",
        "aborted": "Nao",
        "not_found_at": "2023-10-31 11:28:08-03"
      },
      {
        "linked_id": "1700848018.254",
        "started_at": "2023-11-24 14:46:59-03",
        "source": "2002",
        "document": "06847717645",
        "aborted": "Nao",
        "found_at": "2023-11-24 14:47:35-03",
        "send_notification_at": "2023-11-24 14:48:44-03",
        "forward": "50011"
      }
    ]
  }
}

Plugin URA - Autoatendimento (D)

Relatório: Plugin URA - Autoatendimento (D)#

Informações Gerais#

Endpoint para Gerar o Relatório#

Parâmetros da Solicitação#

Resposta do Relatório#

Propriedades da Resposta#

Requisição

Exemplos de Requisição

Respostas

Relatório: Plugin URA - Autoatendimento (D)

Informações Gerais

Endpoint para Gerar o Relatório

Parâmetros da Solicitação

Resposta do Relatório

Propriedades da Resposta